Legal continued .....
6 Data Protection
6.1 We may as a result of your interaction with the Website hold and process personal information obtained about you when you access the Website and use it for making lending decisions and servicing our relationship with you, for the purposes of fraud prevention and debt collection, to understand your financial needs, to conduct our business and to provide you with better customer services and products from both Rapid Cash, to evaluate the effectiveness of our marketing of the Website and for statistical analysis. We will not disclose any such information outside of Rapid Cash except for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to our regulators under proper authority, or under a strict code of secrecy to sub-contractors or persons acting as our agents or where we have your consent or have previously informed you.
6.2 By submitting an application form through this site, you agree that Rapid Cash can contact you from time to time by post, fax, telephone or other electronic means, to tell you about other products and services, offered by ourselves or other carefully selected companies, that we believe would be of interest to you, unless you explicitly instruct us not to. We may also pass your information to third party financial services companies for the purpose of them telling you about their services or products.
6.3 All information submitted in this form is held safely and securely by Rapid Cash in accordance with the Data Protection Act 1998. We require all parties to whom we may pass your information to treat it with the same degree of confidentiality.
7 Governing law
7.1 The Terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of the above jurisdiction will have non-exclusive jurisdiction in respect of any dispute, which may arise.
8 Refunds/Cancellation Policy
8.1 Rapid Cash shall cancel a Rapid Cash Payday Loan without any charge to the Borrower if prior to the close of the business day following the day on which the Rapid Cash Payday Loan originated, the Borrower:
1. Informs Rapid Cash in writing that the Borrower wishes to cancel the Rapid Cash Payday Loan and any future payment obligations; and
2. Returns to Rapid Cash the proceeds given to the Borrower by Rapid Cash for an amount equal to the principal amount of the Rapid Cash Payday Loan .
8.2 Rapid Cash shall refund any fees paid by the Borrower prior to the commencement of the Rapid Cash Payday Loan. Rapid Cash will only refund any fees paid by the Borrower if written confirmation is received from the Borrower subject to the Cancellation policy detailed in the Terms & Conditions.
9 Complaints
9.1 Communications between you and us will be in English. If you are not satisfied with our service in providing the Advance we have a complaint handling procedure that you can use to resolve such matters.
You should put your complaint in writing and send to :-
Complaints Officer,
Rapid Cash Ltd,
Lodge House,
Cow Lane,
Burnley.
Lancashire
BB11 1NN